eSolutions has launched a self help portal which would be the first point of help for any IT related issues such as equipment, phones, printing, wireless, audio visual and Email & Collaborations. The portal can be accessed by clicking the "Need help? Click here" box in the:
https://sites.google.com/a/monash.edu/esolutions/?pli=1
- Staff Intranet website
- Student Intranet Website
- Monash intranet eSolutions page
- IT Service Management page
- IT Services Catalogue page
https://sites.google.com/a/monash.edu/esolutions/?pli=1
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